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Warranty terms

Every repair carries a 90-day labor warranty; parts carry their supplier’s warranty.

Answered 24/7(847) 834-6513

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Labor — 90 days

If the failure we repaired returns within 90 days of the repair date, we come back and correct it at no additional labor charge — for the repair on your invoice, on that appliance, at that address.

Parts — the supplier’s warranty

We install genuine OEM parts, each covered by its supplier’s warranty; the period depends on the part.

Not covered

  • A different fault, or a component we did not repair or replace.
  • Misuse, accidents, power surges, lightning, flooding, pests, or ignoring the manufacturer’s instructions.
  • Installation, cabinetry, gas, water or electrical work done by others.
  • An appliance repaired, modified or moved by someone else after our visit.
  • Repairs you declined, or partial repairs done at your request against our advice.
  • Consumables (filters, bulbs, cleaning and descaling products) and cosmetic wear.
  • A diagnostic visit with no repair.

How to claim

Within 90 days of the repair, call (847) 834-6513 or email info@tol-services-appliance.site with your name, address, repair date and what the appliance is doing. We schedule an inspection and correct a covered failure as described above.

This is our own warranty, not a manufacturer’s warranty, and it does not extend one. Provided by TOL Services LLC d/b/a TOL Appliances, 1211 E Kennedy Blvd, Unit 627, Tampa, FL 33602, in addition to your rights under applicable law.

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