Warranty terms
Every repair carries a 90-day labor warranty; parts carry their supplier’s warranty.
Answered 24/7(847) 834-6513Request a visit
Labor — 90 days
If the failure we repaired returns within 90 days of the repair date, we come back and correct it at no additional labor charge — for the repair on your invoice, on that appliance, at that address.
Parts — the supplier’s warranty
We install genuine OEM parts, each covered by its supplier’s warranty; the period depends on the part.
Not covered
- A different fault, or a component we did not repair or replace.
- Misuse, accidents, power surges, lightning, flooding, pests, or ignoring the manufacturer’s instructions.
- Installation, cabinetry, gas, water or electrical work done by others.
- An appliance repaired, modified or moved by someone else after our visit.
- Repairs you declined, or partial repairs done at your request against our advice.
- Consumables (filters, bulbs, cleaning and descaling products) and cosmetic wear.
- A diagnostic visit with no repair.
How to claim
Within 90 days of the repair, call (847) 834-6513 or email info@tol-services-appliance.site with your name, address, repair date and what the appliance is doing. We schedule an inspection and correct a covered failure as described above.
This is our own warranty, not a manufacturer’s warranty, and it does not extend one. Provided by TOL Services LLC d/b/a TOL Appliances, 1211 E Kennedy Blvd, Unit 627, Tampa, FL 33602, in addition to your rights under applicable law.